Terms & Conditions

These T&C apply to all contracts, deliveries, and services between NEROPI GmbH (hereinafter “NEROPI”) and its clients. They are addressed exclusively to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB). Deviating conditions of the client only become part of the contract with our express written consent.

Offers from NEROPI are non-binding. A contract is only concluded upon our written order confirmation or when performance begins. Quantities, specifications, and prices are set out in the respective order confirmation.

NEROPI provides services in fragrance development, private-label and white-label production, contract filling, and packaging. Samples and fragrance tests serve as approximations; production-related deviations in color, scent development, and consistency are customary in the industry and do not constitute a defect.

The minimum order quantities stated in the respective offer apply to productions. The actual delivery quantity may deviate by up to ±10% from the order quantity due to production; the quantity actually delivered will be invoiced.

All prices are net plus statutory VAT. Unless otherwise agreed, a deposit is due upon placing the order; the balance before shipment or collection. In the event of late payment, statutory default interest applies.

Delivery dates are only binding if expressly confirmed in writing. Delays due to force majeure, raw material shortages, or regulatory requirements extend the deadlines appropriately. Partial deliveries are permitted.

Formulations, recipes, and processes developed by NEROPI remain the intellectual property of NEROPI unless expressly agreed otherwise. Brands, designs, and materials provided by the client remain its property.

NEROPI produces in accordance with applicable requirements (including EU Cosmetics Regulation 1223/2009, IFRA standards, CPSR/CPNP). Responsibility for brand-specific labeling, claims, and distribution in the respective target market lies with the client.

Obvious defects must be reported in writing without delay, at the latest within 7 days of receipt. NEROPI is only liable for intent and gross negligence as well as for the breach of essential contractual obligations. Liability is limited to the foreseeable damage typical for the contract.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is, where legally permissible, Duisburg. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.

NEROPI GmbH Dr.-Alfred-Herrhausen-Allee 48 47228 Duisburg Germany Email: info@neropi.com